(IELTS Listening) – Four business values

Complete the notes. Write NO MORE THAN TWO WORDS in each gap.

Four business values

Many business values can result in 31. .

Senior managers need to understand and deal with the potential 32. that may result.

Collaboration

• During a training course, the speaker was in a team that had to build a 33. .
  
  
• Other teams experienced 34. from trying to collaborate.
  
  
• The speaker’s team won because they reduced collaboration.
  
  
• Sales of a 35. were poor because of collaboration.

 

Industriousness

• Hard work may be a bad use of various company 36. .
  
  
• The word ‘lazy’ in this context refers to people who avoid doing tasks that are 37. .

 

Creativity

• An advertising campaign for a 38. was memorable but failed to boost sales.
  
  
• Creativity should be used as a response to a particular 39. .

 

Excellence

• According to one study, on average, pioneers had a 40. that was far higher than that of followers.
  
  
• Companies that always aim at excellence may miss opportunities.