Questions 1-5
Choose the correct researcher (A-F) for each statement.
NB You may choose any letter more than once.
| List of Researchers A Pfeffer
B Lucas
C Maroudas et al.
D Ng and Sorensen
E Enz and Siguaw
F Deery |
Questions 6-9
Choose YES if the statement agrees with the claims of the writer, choose NO if the statement contradicts the claims of the writer, or choose NOT GIVEN if it is impossible to say what the writer thinks about this.
6. One reason for high staff turnover in the hospitality industry is poor morale.
7. Research has shown that staff have a tendency to dislike their workplace.
8. An improvement in working conditions and job security makes staff satisfied with their jobs.
9. Staff should be allowed to choose when they take breaks during the working day.
